Shipping policy
Shipping Policy
Thank you for shopping with NJCSTORE.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery time is 7–14 business days depending on your location and local carrier services.
Please note that shipping times are estimates and are not guaranteed.
Delays
In some cases, delivery may take longer than expected due to:
- High order volumes
- Carrier delays
- Customs processing
- Holidays or peak seasons
- Product stock availability
If an item is temporarily out of stock, additional processing and shipping time may be required. We appreciate your patience and understanding in these situations.
Tracking Information
Tracking information will be provided when available. Please allow a few days for tracking updates to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your package appears to be significantly delayed or lost in transit, please contact us through our Contact Us page and we will do our best to assist you.
Contact Us
If you have any questions regarding shipping, please contact us through our Contact Us page.